Refund Policy
CYA employs an impartial assessment service for clients giving them fair and reasonable expectations in relation to services offered. CYA is not responsible for the purchasing decisions of its clients. If you believe CYA has not delivered or misrepresented a product or service please Contact Us with a concise description of your experience and a refund may be negotiated based upon services delivered. This request must be made within 30 days of the purchase date. Please ensure your request does not contradict our Terms and Conditions.
FRAUDULENT CREDIT CARD CHARGES OR FRAUDULENT CLAIMS
All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
All requests to negate charges are investigated by our legal department. If you make a fraudulent claim of unauthorized card usage, we will report this to the credit card services. This report may result in cancellation of your card services, put negative information on your credit report, and create possible criminal charges that may be filed against you.
CYA reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy, made available on CYA Web sites. It is your obligation to review our refund policy for any such revisions.
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